Delivery Policy

Delivery Times

We aim to dispatch fabric, wallpaper & tie back orders within 2 working days. Deliveries usually take 2-4 working days after this. Free fabric samples will be sent via Royal Mail.

Goods can be delivered on any working day, excluding bank holidays.

Delivery Rates

Fabric / Wallpaper / Tie Backs / Cushions

Free Delivery within the UK.

Delivery within the EU & Eastern Europe - £16 per order.

Delivery to the USA & Canada - £28 per order under 25kg, £50 per order over 25kg.

International Delivery (outside the above) - Call for details.

Furniture / Lamps / Curtain Poles

Free Delivery within the UK.

We cannot deliver these items outside of the UK.

Made-up Curtains and Blinds

Please contact us for a quote.


Delivery

We only offer delivery to countries within the European Union, details for which you can find below. For deliveries outside of these regions, please contact us on +44 (0) 1573 225925 or at info@dwfabric.co.uk to see if we can deliver to your chosen destination and for further details on shipping and rates. We do, however, reserve the right to refuse delivery to any country for any reason. In this case any payment taken will be refunded in accordance with our refund policy.

Goods will be dispatched by the Royal Mail  (rates can be found by clicking here) or courier depending on size and weight.  If goods are sent via special delivery, we will send you details of any tracking number that you may use to track the delivery of your order.  Postage costs will be stated on the payment page before your credit card details are taken.


Important


For security reasons all parcels sent by special delivery must be signed for on receipt, therefore please provide us with a delivery address where someone will be available to sign for your parcel. If you require further information about deliveries please contact us on +44 (0) 1573 225925.


Countries we deliver to

United Kingdom   Germany             Monaco
Austria  Greece  Netherlands
Belgium  Gibraltar  Poland
Bulgaria  Hungary
 Portugal
Cyprus  Ireland  Romania
Czech Republic  Italy  Slovakia
Denmark  Latvia  Slovenia
Estonia  Lithuania  Spain
Finland  Luxembourg  Sweden
France  Malta  


Further information for overseas customers


The actual price charged to customers outside the United Kingdom will be subject to the exchange rate applied by the customer's credit or debit Card Company. Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. Digby & Willoughby take no responsibility for these charges.